Browse answers to common questions, or send us a message — we usually reply within one business day.
Step-by-step guides, video walkthroughs, and answers to common questions. We're building it out — check back soon, or open a ticket if you can't wait.
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Open your display URL in the TV's browser directly. If it loads, the issue is with the TV's browser or internet connection — most smart TV browsers need a reboot every few days. If it still doesn't load, open a ticket.
Go to your dashboard, edit your playlist or layout, and save. The TV picks up changes within a few seconds — no refresh needed.
Use the "Forgot password" link on the sign-in page.
Go to Dashboard → Billing → Manage subscription. You can cancel in one click through Stripe's billing portal.
We handle refund requests case by case. Open a ticket with your account email and the invoice number from your billing page, and we'll look at your situation individually.
Google publishes expire periodically. Go to the integration's settings page in the dashboard and re-authorize — takes about 30 seconds.
Yes. Each display in your dashboard has its own URL. Create a new display, assign content to it, and open the URL on your second TV. Standard includes up to 5 screens.
For questions that aren't account-related.
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